Cancellation Policy
Destiny Jewels believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellation before product has shipped:
- If you cancel your order before your product has shipped, we will refund the entire amount.
Cancellation after product has shipped:
- If your product has shipped but has not yet been delivered, contact Customer Service and inform them of the same.
Return & Refund Policy
In order to get a defective item replaced or return the item that does not fit you, contact Customer Service via email at help@destinyjewels.com or call us on +91 8699599587, within 7 days from the date of delivery. The defective product or part will be recalled and a replacement will be shipped immediately, or we will refund your money.
If there is manufacturing defect kindly share video on help@destinyjewels.com or whatsup +91-8699599587
Conditions for Return
The following products shall not be eligible for return or replacement under this 7 Day Replacement Guarantee:
- Any product that exhibits physical damage to the box or to the product
- Any product that has been washed
- A Any product not in its original condition
- Any product that is returned without all original packaging and accessories, including the retail box and all other items.